Privacy Policy


This Privacy Statement explains how Velforms manages personal data and privacy. This policy may change from time to time. We encourage visitors and users of our site to regularly review our Privacy Policy. The Velforms  is composed of different legal entities. This privacy statement is issued in the name of the Velforms group of companies. When we use the terms “Velforms”, “we” or “our” in this document, we are referring to the Velforms Group and all of its component entities. As a visitor to the Site, you can participate in all kinds of activities without providing any Personal Data. We may collect the following Personal Data:

– Contact information such as your name, telephone and fax numbers, mailing address and e-mail address.

– Billing information such as the number, expiry date and type of credit card you are using, as well as the address associated with that card. – Demographic information such as your job title, job description and the name and type of company you work for.

– Profile data, including your username and password, details of your purchases and the Content you purchased under license from us.

As on most websites, when you use the Site, Velforms or third-party contractors under contract with Velforms may also collect certain technical or routing information about your computer in order to improve your use of the Site and the Services. For example, we may record information about your environment, such as browser type, operating system, processor speed and your computer’s IP address. We use these variables to facilitate and track your use of the Site and its services. The Velforms also uses it to evaluate Site traffic. To better understand the needs of our visitors to the Site, we sometimes link this information to your Personal Information. To reduce the number of errors in our database, authenticate users and prevent misuse of our system, we may sometimes supplement the Personal Information you provide us with information from third party sources.


Velforms collects information about you in order to provide you with services, fulfill its obligations and improve its products and services. We do not sell, rent or disclose any personally identifiable information to third parties other than in accordance with this Privacy Policy. The Velforms  can use this information:

– Process your financial transactions.

– Send you order confirmations/renewals.

– Register your rights, if any, to technical support or other benefits offered to registered users.

– Respond to requests, questions and concerns sent to customer service.

– Manage your account. – Send the information you requested about a service or product.

– Keep you informed of Velforms’s special offers and services.

– Respond to our needs in terms of research and development of products or services and improve our Site, our services and our offers.

– Personalize your experience, including the services and offers we offer.

In certain cases, the Velforms may be required to provide personal data in order to respond to requests from the authorities, in particular for reasons of national security or law enforcement. Where required by law (e.g. in connection with a subpoena, warrant, court order or legal proceeding against the Velforms ) and where we believe such disclosure is necessary to protect our rights, avoid litigation, ensure your safety and that of others, investigate fraud and/or respond to an administrative request. We may also disclose information about you if we believe that such disclosure should be made for national security, law enforcement or other public interest reasons.


We strive to protect the Personal Data that is sent to us, both during transmission and once we have received it. However, no method of Internet transmission or electronic storage is 100% secure. Although we take into account the sensitivity of the Personal Data we collect, process and store, and the current state of technology to implement these measures to protect your Personal Data, we cannot guarantee their 100% security.


We will keep your information as long as your account is active. We need it to provide you with services or to meet our legal obligations. To delete your account or to request that we no longer use your data to provide our services to you, please contact us at We will retain and use your information, as appropriate, to comply with our legal obligations, resolve disputes and honour our contracts.



We store the information we collect via cookies. The site may automatically collect information as you browse its content, such as the Internet service provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information viewed, IP address used to connect your computer to the Internet and other relevant statistics. This information is web audience measurement data, sometimes called clickstreams. We may combine this automatically collected information in the log file with other information we collect about you. We do this to improve the services offered, marketing activities and analyses performed, as well as to ensure the proper functioning of the site. Technologies, such as cookies, tags and scripts, are used by the Velforms and analysis services to enable the functionality of the site. These technologies are used to analyze trends, administer the site, track user movements on the site and collect demographic data from our entire user base. Reports based on the use of these technologies that these companies send us can be detailed by individual or contain aggregated results. A cookie is a small unique text file that a website can send to your computer when you visit a site. Cookies make interactions with sites more secure and faster, in that they can remember your preferences (such as your ID and language) by returning the information they contain to the originating site (internal cookie) or to another site to which they belong (third-party cookie), when you visit the relevant site again from the same device. We may use session cookies that disappear when the user closes his browser, or persistent cookies that remain on the computer until they are deleted manually. Most web browsers can alert you to the use of cookies or systematically refuse to accept them. If you do not want us to deploy cookies on your browser, you can set your browser to reject cookies or to notify you when a website tries to place a cookie on your computer. Rejecting cookies may prevent you from using the Site properly.


Persons in certain countries, including the European Economic Area, have certain statutory rights regarding their personal data. Subject to the exemptions provided by law, you may have the right to request access to this Information, and also to request its updating, deletion or correction. To the extent that the processing of your Personal Data by the Velforms is subject to the general EU Data Protection Regulation, the Velforms relies on its legitimate interests, as described above, in processing your data. When the Velforms processes certain Personal Data for its own direct marketing activities, you have the right at any time to object to the use of your Personal Data by the Velforms for this purpose.


The Velforms reserves the right to supplement this Privacy Policy from time to time, at its sole discretion. In the event of significant changes to this Privacy Policy, users will be notified by e-mail or via the home page of the Site before they take effect. We consider that you have read, and are subject to, any material changes to the Privacy Policy once notice of such changes is posted on the Site, except as follows: if at the time you provide your Personal Information to the Velforms, you have the opportunity (as is currently the case) to limit how such information will be used to communicate with you, Velforms or any third party, the Velforms will not change your preferences in this regard without your express permission.


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